THE CHANGING NATURE OF WORK | INSIGHT, ACTIONS & INSPIRATION
11 JUNE 2020 | 09:30 – 12:00 GMT
Cost: Pay what you can*
Director, Integrated City Planning, Arup
Sophie is a qualified architect and masterplanner with over 20 years’ experience and she leads Arup’s Integrated City Planning and Placemaking services in the West UK. With a focus on complex, multi-disciplinary projects for government, private and public-sector clients, Sophie is committed to creating evidence-based designs that deliver wider socioeconomic and environmental benefits.
Her work involves creating outcomes that align with global agendas, including the UN Sustainable Development Goals, to deliver inclusive benefits for people and places. Previous projects include Ebury Estate Renewal in Westminster, London, Western Harbour in Bristol and Hendre Lakes in Cardiff, Wales.
A passionate advocate of design excellence and collaborative working, Sophie leads integrated teams to tell simple and compelling stories that align with political agendas and infrastructure funding streams.
Associate, Environment Team, Arup
Principal Innovation Partner, BT
Once described as “human caffeine” on Twitter, Dr Nicola Millard injects a positive, people-centred expresso shot to innovation and future strategy. Half social scientist, half technologist, all academic, she uses techniques from disciplines such as design thinking, psychology, anthropology, computing, and business consulting to generate data, provocations and stories which can engage and create conversations from the board room, to the front line. No frothy coffee; just solid research.
In her long and varied career at BT – mostly based at Adastral Park in Ipswich – Nicola has done a number of jobs, including futurology, research, usability, customer service, marketing, and business consulting. She was involved with a number of BT firsts, including the first application of artificial intelligence into BT’s call centres, BT’s initial experiments with home working, and helping to develop BT’s “net easy” score, a new way of measuring customer experience. Her most recent areas of specialism are customer experience, and the future of work.
Nicola is an award winning presenter, with two TED talks and hundreds of conference panel, chair and keynote sessions under her belt. She occasionally pops up on radio and TV around the world, including appearances on ‘Woman’s Hour’, ‘Tech Tent’, ‘The Genius of Invention and Back in Time for the Weekend’ for the BBC.
She is a judge on a number of award panels, including the Institute of Customer Service and the Association of Business Psychology. In 2019 she was listed as one of the top 10 UK CX Influencers by Customer Experience Magazine.
Professor of Economics, Cardiff Metropolitan University
Brian Morgan is currently Professor of Entrepreneurship at Cardiff Metropolitan University and is Director of its Creative Leadership and Enterprise Centre (CLEC). One of the key deliverables of the Centre has been the Leadership for SMEs programme – a transformational leadership programme for companies in Wales.
He also leads the Hodge Foundation Regional Research Project at Cardiff Met: www.welsheconomicchallenge.com
Before returning to academia in 1997 he was Chief Economist at the WDA. He has also worked as a Senior Adviser to the UK Government (the DTI) and worked extensively in Europe (for the OECD and EU). He currently advises the Welsh Government and produced the Business Rates Wales Review (2013).
Head of External Affairs, FSB
Ben Cottam is Head of External Affairs at FSB Wales and leads the organisation’s team in Wales. FSB is the largest business organisation in Wales representing some 10,000 members from across business. FSB is a leading voice on a number of issues relating to the economy including entrepreneurship, self-employment, business support and growth and infrastructure.
Ben joined FSB from accountancy professional body ACCA where he led ACCA Wales. Earlier in his career, Ben held another role at FSB Wales and has also worked within the National Assembly for Wales in the earliest days of devolution.
Ben is a member of a number of boards throughout Wales including the Strategic Board for Business Wales – the Welsh Government’s business support function, The Secretary of State for Wales’ Business Advisory Board, the Council for Economic Development and the Superfast Broadband Exploitation Advisory Group. He has for a long time served on the Local Advisory Board of Cardiff & Vale College’s Career Ready programme – promoting and overseeing this important programme which delivers career-focussed employability opportunities for young people across South Wales.
Outside work, Ben is a School Governor and a keen runner.
Barbara Davies Quy
Head of Programmes, Size of Wales
Barbara joined Size of Wales as Head of Programmes in January 2020 and is responsible for overseeing Size of Wales’ forest projects and policy work. She has over 15 years of experience working at the international development NGO, CAFOD, where she was Andes Country Representative, managing programmes to promote human rights, protect the environment and tackle climate change.
Barbara is passionate about working with local communities, particularly indigenous groups that are at the forefront of efforts to tackle climate change and making their voices heard by decision makers at national and international level.
Policy and Development Manager, Size of Wales
Kevin joined Size of Wales in January 2020.
Having worked in the third sector for most of his career, Kevin has joined Size of Wales to focus on his passion for the environment and sustainability. Kevin has an academic background in Environmental Sciences and previously has worked on inclusivity in transport and cycling, as a development worker in some of the most deprived areas of Wales and on links between the third sector and the NHS.
Managing Director, Cooler Projects, The Carbon Literacy Project
Cooler co-founder. Having graduated in biochemistry, Dave began his career with Deloittes and then spent twelve years working in IT becoming a director of one of the North West’s top IT companies. He then founded a small consultancy and spent ten years working as a management trainer and coach in the commercial sector.
Having spent six years on the board of Friends of the Earth, he chaired the “Energy” writing group of “Manchester A Certain Future”, and now sits on its steering group, chairing the Low Carbon Culture aim.
Dave is an experienced public speaker and advocate and has appeared widely on BBC TV and Radio, ITV, C4 and Sky and in the regional and national press, and recent work has included management consultancy advising a corporate on product sustainability, developing a feasibility study for a sustainable business network, work creating, developing and leading The Carbon Literacy Project, and general advocacy, advisory and chairing work.
Sustainability Manager, Melin Homes
Born and residing within Torfaen, Trish was a Director of a family run, Renewable Energy Company in Torfaen for 6 years until September 2012.
Following redundancy, Trish gave her time as a full time volunteer within the Communities & Enterprise directorate of Melin Homes from November 2012.
Having a good knowledge of Renewable Energy and Energy Efficiency, In May 2013 Trish become a Project Officer within the Powering Up Communities Team, at Melin Homes, on a part time basis, whilst also being recruited part time to work with the Arbed 2 project as Community Benefits Evaluation Officer. Trish’s role is to engage with contractors to embed the Value Wales Measurement tool within Arbed 2 and Melin Homes procurement.
Trish’s role has progressed rapidly and is now manages the coordination of Procurement and community benefits, Melin Homes Schools programme and formalising Sustainable development within Melin Homes and integrating this into the goals of the Wellbeing of Future Generations Act, as well as maintaining our Environmental system.
Principal Sustainability Consultant, Cynnal Cymru
Rhodri Thomas is the Principal Sustainability Consultant / trainer at Cynnal Cymru. Rhodri is educated to Masters level in Environmental Management and has a Professional Graduate Certificate (PGCE) in Adult Education & Training and is currently the only certified Carbon Literacy trainer in Wales.
Previously, he has worked for Forum for the Future where he was a Senior Sustainability Advisor with public sector clients; for Environment Agency Wales where he supported the executive on public relations and managed the Pride In Our Communities anti-flytipping project in the south west; and The University of Glamorgan where he was a lecturer and researcher in life sciences and sustainable development. For thirteen years he worked freelance in the performing arts as an actor, writer and producer. He worked extensively on radio, theatre, film and TV.
His interests outside work include cycling, music, and the performing arts.
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