20 October | Conflict Management & Lone Worker Personal Safety Training
Many employees in today’s society deal with confrontational situations in the workplace. They may become victims of verbal abuse, harassment, threats or even physical violence. As a direct consequence, the employer may well experience the negative effects of such actions which can directly effect the organisation; absenteeism, stress related illnesses, expense of temporary staff, low moral, reduced productivity output and the additional workforce costs which may be incurred through litigation and compensation.
This half day training course is designed to provide general advice and information in relation to staff personal safety while carrying out their working activities.
The course aims to provide participants with a host of skills and awareness strategies to deal effectively and safely with challenging situations, particularly while working alone. The combination of theory and practical participation, provides delegates with an opportunity to discuss and explore such issues in a safe learning environment.
Date 20 October
Time 9:15 to 12:30pm
FREE for Cynnal Cymru Members Please email us to reserve a place. Limited to two places per organisation on a first come first serve basis.
Non-members Cost £10.00 per person. please Book via Ticketsource
Conflict Solutions Training & Consultancy in partnership Cynnal Cymru are offering this free half day training course to Cynnal Cymru members.
Places are available for up to two attendees per organisation
This training is suitable for staff within a health and safety or training role.
Conflict Solutions Training & Consultancy Ltd. was established in Cardiff in 2002. Since this time the company has specialised in the delivery of personal safety related training programmes to organisations in the private, public and third sectors. We are pleased that where a possible or indeed a significant risk to staff personal safety exists (particularly with regard to lone workers), organisations choose Conflict Solutions to deliver bespoke focused training; clients include, Womens’ Aid, Mind organisations, the YMCA, NSPCC, Barnardos, Salvation Army, Drug & Alcohol services and many of Housing Associations across Wales.