By becoming a member of Cynnal Cymru – Sustain Wales you agree to take out a selected membership for a minimum of one year. You can choose either a one off annual payment or a monthly continuous payment.
Annual Payment – We will write to you shortly before the end of your membership year and you will be given the opportunity to renew your membership for the following year.
Continuous Monthly Payment – We will write to you to notify you of any changes in your monthly payment giving you the option to cancel or continue your payment. You have the right to cancel your monthly payment at any time after a twelve month period of your membership year.
Your Membership Fee
Your membership fee is payable in monthly or annual instalments. Your instalment amounts and the dates on which they become payable will be set out in the payment schedule which we will send you as part of your membership welcome or renewal letter.
Having trouble paying your membership fee?
If you are unable to pay Cynnal Cymru any instalment due within seven days of the date set out in the payment schedule, we will write to you and give you the opportunity to either pay that instalment, or pay all instalments due for the remainder of your membership year, by alternative means.
If you are then unable to pay the relevant amount due by the required date we will write to you again to ask you to pay all instalments due for the remainder of your membership year.
Unfortunately, if you are unable to pay this amount by the required date your Cynnal Cymru membership will immediately be closed.
Please note that these provisions will not apply if your non-payment is due to bank or a Cynnal Cymru error.
Cynnal Cymru-Sustain Wales,
Mount Stuart Square,
Tel: 029 20 19 20 21